Returns are accepted only if the product is damaged, defective or incorrect at the time of delivery. Product boxes and security seals must remain unbroken.
Customers must request a return/replacement within 7 days of successful courier delivery.
After our warehouse conducts physical verification of returned photos or products, a clean replacement unit will be dispatched at no extra charge.
Opened supplement jars, broken security inner caps, partially consumed protein scoops, and self-inflicted structural misuse are strictly non-returnable.
Approved refunds under out-of-stock cases will be initiated directly via the original online payment mode inside 5-7 business working days.
For all return and replacement support tickets, reach our Certified Nutrition Helpdesk at support@2strong.com with package pictures.
You can easily lodge an automated return or replacement request inside our 7-day delivery guarantee portal.
Open Returns Portal